Frequently asked questions

Beau-Rivage Palace is easily accessible from Geneva International Airport, located approximately 45 minutes away by car or direct train. Our concierge team will be pleased to arrange private transfers, chauffeur-driven vehicles or limousine services for a seamless arrival. 

Guests can check in from 3pm and check out from 12 noon. 

Yes, our car park has 140 spaces and charging spaces for electric vehicles.

Yes. Tap water in Lausanne is of excellent quality and perfectly safe to drink, sourced directly from the Alps and surrounding regions.

We love animals, and you're most welcome to bring your pet to stay in the hotel for an additional charge of CHF 50 per pet, per night.. Do let us know in advance if you’ll be bringing your four-legged friend so we can show them a warm welcome.

We always encourage guests to let us know if they’ll be dining at the hotel in any of our restaurants so we can arrange a table for them.

Yes, we offer 24-hour room service. For menus, either check our dedicated guest app or contact the room service team.

You do. Residents of the hotel can use the Guerlain Spa facilities at any time, but if you wish to have a specific treatment or visit just for the day, please contact the spa team to book.  

Yes, complimentary high-speed Wi-Fi is available throughout Beau-Rivage Palace, including guest rooms, public areas, terraces and meeting spaces. 

Yes. Phone chargers, international adapters and other essential items are available upon request from our reception team.

Yes. A selection of international and local newspapers is available upon request.

Yes! We have a range of carefully curated packages available to guests. Visit this page to see what’s currently available.

We welcome little VIPs, and can arrange for cots, rollout beds, children’s menus in our restaurants and recommend local, child-friendly activities. Plus, we have a kids’ club during school holidays. View our Family Friendly Page to find out more.

Yes! Our kids club is available to children staying with us during the Vaud Canton school holidays. Our concierge can also arrange childcare for you on request.

To discuss family friendly accommodation, speak to our reservation team, who’ll be happy to recommend the best options for your travel party.

Breakfast is served daily at La Terrasse: 

Monday to Friday: early morning service 

Weekends and public holidays: extended breakfast hours 
Our team will be happy to confirm exact timings during your stay.

Absolutely. Our concierge team specialises in bespoke recommendations, from sought-after restaurants and cultural institutions to theatre tickets, private tours and seasonal events.

Yes. Beau-Rivage Palace features both indoor and outdoor pools, accessible year-round depending on seasonal conditions.

Yes. Guests have access to a fully equipped fitness centre, as well as wellness facilities within the Guerlain Spa.

Beau-Rivage Palace is EarthCheck certified, reflecting a long-term commitment to sustainable luxury hospitality, responsible resource management and environmental stewardship.

Beau-Rivage Palace enjoys a privileged lakeside setting with direct access to the waterfront. Our concierge can help with private boat excursions, cruises and nautical experiences on Lake Geneva.

Yes. With high-speed connectivity, discreet service, meeting facilities and a tranquil lakeside setting, Beau-Rivage Palace is ideally suited to business stays, executive retreats and extended visits.